Effective Date: 01.09.2025

Trillo Property Management (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.trilloproperty.co.uk, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).

1. Information We Collect

We may collect the following types of personal information:

1.1 Information You Provide:

Name, email address, phone number, and other contact details when you submit forms or request information.

Property details and preferences if you inquire about our services.

1.2 Automatically Collected Information:

IP address, browser type, and operating system.

Pages visited, time spent on the Site, and other usage data.

Cookies and similar tracking technologies (see Section 6).

1.3 Third-Party Information:

Data from third-party platforms if you engage with us through social media or external services.

2. How We Use Your Information

We may use the information we collect for the following purposes:

2.1 To provide and manage our property management services.

2.2 To communicate with you regarding inquiries, requests, or agreements.

2.3 To improve the Site’s functionality and user experience.

2.4 To comply with legal obligations or resolve disputes.

2.5 To send promotional communications if you have opted in to receive them.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following ways:

3.1 Service Providers: With contractors, vendors, and partners who assist in delivering our services.

3.2 Legal Requirements: If required by law, regulation, or legal process.

3.3 Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred as part of the business assets.

4. Data Security

We implement reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

5.1 Access: Request a copy of your personal information.

5.2 Correction: Request corrections to your information if it is inaccurate or incomplete.

5.3 Deletion: Request that we delete your personal information, subject to legal requirements.

5.4 Objection: Object to the processing of your personal data for certain purposes.

To exercise your rights, please contact us at hello@trilloproperty.co.uk.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site.

6.1 Types of Cookies:

Essential cookies for site functionality.

Analytical cookies to track usage and improve performance.

Marketing cookies for targeted advertising.

6.2 Managing Cookies:

You can disable cookies through your browser settings, but this may limit the functionality of the Site.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their policies before providing personal information.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have questions or concerns about this Privacy Policy